Hi Karen,
The fact you're not getting the output suggested by the tutorial indicates that you haven't implemented its field coding correctly. If you simply copy & paste the field code into the mailmerge main document accompanying the tutorial, you should get the right results. Selecting the whole field code and pressing Shift-F9 will expose the inner workings of the field. Likewise, simply pressing Alt-F9 will expose the inner workings of all fields in the documents.
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Cheers,
Paul Edstein
[Fmr MS MVP - Word]
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