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Old 09-26-2019, 08:45 PM
Charles Kenyon Charles Kenyon is offline Windows 10 Office 2016
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Originally Posted by PaulHoll View Post
Thanks, but I did that. Both the quick version and then the long (total reinstall). Still have the same problem.

Repair and reinstall are not the same thing. I accept that you have tried both.
Can you try opening one of the documents on a different system?
What happens if you attempt to encrypt a new document? Does it save? Can you open it?


I believe the encryption algorithm is the same for all of Office, but that is merely a belief. I could not cite any authority for it.
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