How to attach a screenshot or file in this forum.


When you start typing your reply you are in a little window. Underneath that window are two buttons. One says "Post Ouick Reply." The one on the right says "Go Advanced." Click the second one.


That opens a larger window with more buttons/icons at the top of the window. One of those is a paper clip. Use that. I assume you used it when you included the screenshot earlier. This time, use it to attach a sample file with the problem. That is, if you want anyone here to be able to more than throw out wild guesses.


Pictures of both of those buttons were in the thread How to attach a screenshot or file in this forum.