Hi digitizernz1,
The Visio version I'm using is Microsoft Visio Professional 2019, Version 1907 (Build 11901.20218 Click to Run)
Under "About Visio" in the File/Account Menu, the version is further identified:
Microsoft Visio 2019 MSO (16.0.11901.20204) 64-bit
Product ID: 00417-53500-83546-AA561
I don't know if you are using the same version, but maybe this info will help find any differences in our versions (if any differences exist).
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