View Single Post
 
Old 07-27-2019, 02:08 AM
Lugh's Avatar
Lugh Lugh is offline Windows 10 Office 2016
Competent Performer
 
Join Date: May 2019
Location: USA
Posts: 137
Lugh is on a distinguished road
Default

How are you accessing your email?

Do you have a different email address you could forward the email to, and see if you still have the problem?

Quote:
I sent myself one of my own files
Was that the same file type, eg XLSX? If yes, send yourself a different non-Office file, eg TXT.

Trying to narrow down which app is the problem…

Quote:
I just upgraded my computer to Windows 10
That suggests a system change somewhere, probably security related, especially if you came from Win7 or earlier.

Check the Protected View in the Trust Center. Disable all the protections, & close all Office programs. Try again.
If that solved it, you probably want to re-enable the protections once you've saved the file—they're there for good reasons.
Reply With Quote