Hi and welcome
as this a free forum, members come and go whenever they have time and/or want to provide some help.
You cannot expect them to be waiting for your " urgent" tasks to help you .
If you want urgent help, pay sites, will be more than happy to oblige

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Using O365 v2503 - Did you know you can thank someone who helped you? Click on the tiny scale in the right upper hand corner of your helper's post