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Old 06-03-2019, 06:18 AM
constructionjasont constructionjasont is offline Windows 10 Office 2016
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Default MailMerge Displaying Blank Fields in Emails

I use the Microsoft Mailings tab to send emails out to contractors with job statuses. So say I have 10 fields for "Upcoming Projects", if the contractor only had (2) projects, the email would go out, and only show the (2) projects and nothing else.

A few weeks ago (maybe there was an update?) my emails started included the blank fields. So if the contractor had (2) projects, the email would show the (2) projects, and then (8) blank bullet points. When I "Preview Results" in the Mailings tab, the blank fields don't appear - only after I send the email (after viewing my Sent Mail items).

Is there any way to remove blank fields showing up in my email via Word or the Excel table I use as reference, or is this an issue that Microsoft has to correct?
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