To change your profile photo:

1. In Outlook, click File to see your Account Information page.
2. Click the Change link under your current photo.

If you don’t see the Change link, it may be because some information, such as your name, photo, or title, is collected from systems that your IT or human resources department control. If you want to update those details, contact your administrator. If you need help finding your administrator


Depending on your setup, the next steps may vary slightly after you have clicked Change:

• If you’re prompted to sign in to Office 365, click the pencil icon after you sign in, then select Upload photo to choose a photo.
• If you’re prompted to sign in Outlook Web App, click the Browse button after you sign in.

I am using the two accounts one with Office 2019 which is personal and one with Office365 Enterprise E1 my office account and both have same setting and i can see the picture without any problems.




Hope this helps you.