Thank you, Jay and Charles, for your replies; I've learned something new about how Word deals with templates. I've never thought to attach a Normal template to a file before sending because our organization has successfully sent countless thousands of docs created from custom templates that come back without issue. This post was prompted by a one-time-only problem, so I don't ordinarily mess with the XML but did so this time only to get rid of the server-based template link that was causing the issue.
|