I am using Word 2010.

When I open word the document opens but the header and footer areas are missing. I can go to headers and when I click on it the header opens. I can save it and reopen later and the area is there. It is just when I open a new document. On the lefthand ruler it shows 9 inches and the cursor is at the very top of the visible page.

Previously the documents would open correctly, that is I would see the lefthand ruler would show a nonprint area at the top and the bottom.

How do I correct this so a new document opens showing all printable area?