You need to go into your page setup and check the settings again.
Firstly verify the paper size setting matches the paper you are printing on (US Letter is shorter and fatter than A4)
Secondly, verify the page margins are 1" and the gutter is 0
Thirdly, go to the Layout tab and verify the from edge setting for header and footer is very small eg 0.2". Also check the page vertical alignment is Top.
Fourthly, go into the header/footers and verify there isn't a bunch of empty paragraphs which might push content away from the top or bottom. If you are not showing your paragraph marks then you should be.
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Andrew Lockton
Chrysalis Design, Melbourne Australia
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