Hi guy's

we have a Citrix environment with Server 2016 and Office 2016 installed on it. As an administrator on the terminalserver i can open Word 2016 and click F1 to receive the help window with the help. For the users i receive the following message, when i click on F1:

Help is only available online
You aren’t connected to the Internet.

Check your connection and try searching again.

Does anybody know, how i can allow that for the users as well in a GPO?

Many thanks for any help.

Best regards,
Marc