Hi,
This issue is currently only present with one of my computers so it makes me believe it is a driver issue.
I have a large excel file with a large set of data e.g. 50 000 rows. This issues happens when I start scrolling down and the data will stop loading and show a blank/grey screen. The mouse updates e.g. shows blinking typing line, cell selection etc but excel is not responsive. It feels like its working but the screen is not updating/registering changes. The only way to fix this is close (still gives the option to save etc) and reopen. Problem will occur again when i scroll up or down the lines.
I've done a fresh install of windows, reinstall of office and disabling hardware acceleration. I have a feeling its GPU drivers/memory or a resolution issue (This only happens on this computer 1440p resolution).
Here are a few links of the same issue but no solution.
HTML Code:
https://www.reddit.com/r/excel/comments/9o1jf6/documents_freezing_when_scrolling_around_sheets/
HTML Code:
https://answers.microsoft.com/en-us/msoffice/forum/all/excel-365-worksheet-is-completely-grey-after/b40364a0-c1ca-4b62-ac77-cbd236a5c87f
HTML Code:
https://answers.microsoft.com/en-us/msoffice/forum/all/cells-in-excel-2016-grey-out-when-scrolling/6c663c38-4df9-4e84-b25f-1d2f9e248b59
Thanks.