The use of a form is fine. The bigger problem is one of getting people to use it. There is little point in making the form part of the message body as you have no control over what e-mail client the sender will use thus posing the issue of compatibility. It would be better to have the form available for access on your company web site and direct the users to it.
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Graham Mayor - MS MVP (Word) (2002-2019)
Visit my web site for more programming tips and ready made processes www.gmayor.com
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