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Old 09-17-2018, 11:05 AM
mdsalemi mdsalemi is offline Mac OS X Office 2016 for Mac
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Default AOL Bulk Mail folder, Outlook 2011 for Mac

In trying to solve a prior issue with AOL email set up on Outlook, one of the things I did was delete the AOL account on Outlook, and then reinstall it.

When I did this, I got a whole slew of folders: Inbox, Draft, Sent, Trash, Bulk Mail, Archive, Drafts, Notes and Spam.

Some mail that I want to keep and is important is ending up in the Bulk Mail folder. No matter what I do--physically moving the emails, marking them as "NOT JUNK", etc. they all pop right back into the Bulk Mail folder. If I go to AOL Mail on their web mail, this folder does not appear.

Worse, there's a little "DO NOT" sign on the folder itself, (red circle with a slash through it) meaning this folder cannot be deleted.

Personally I don't care if the folder stays or not, but jeez, if I move mail, I want it to stay where I moved it! It's bouncing back to Bulk Mail all the time...

Anyone with an idea on this?
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