Grumpy, I feel your frustration. Please remember that answers here are not coming from Microsoft but from your fellow users. So far, those answers have been from Paul Edstein, one of the most knowledgeable and patient people who post here.

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How to attach a screenshot or file in this forum.


It is possible to get a message about an expired subscription even if you never subscribed if a trial version of Office was included with a computer. This is true even if you install a one-time purchase version of Office or Word.