I'm running win10 Pro on two Dell T3500's

I use Word 2003 and have some minor problems which I hope will be fixed by renaming my normal.doc and restarting Word so I have the default setup. Word 2003 uses normal.dot; dotm was introduced on later versions.

I used %appdata%/Microsoft/templates to reach normal.dot

I have two problems:
Normal.dot is empty, even though I right-click on the file to open it.

I cannot rename normal.dot, because I'm told the file is open. The ~162 byte $normal.dot file is there. I can delete it and rename, but still have an empty file after restarting.

Maybe my problems cannot be fixed with a restore; problems are:

Links are not in blue and underlined.

View>Header and Footer does not provide the header and footer window.

Jim8080