I uninstalled Open Office and Libre and I am following the guidelines for opening a document. You are very patient to respond, but nothing works so far. It could be a glitch in a program, but there's nothing wrong with Word. I can still open a document inside Word, so I guess I'll settle for that. By the way, I recently switched from Word 2000 to Word 2016. It has a lot of bells and whistles I don't need but little more is offered for what I need in a word processor. Windows 10 has caused me problems in the past and, in fact, crashed as soon as I brought a new laptop home. Sometimes I wish Microsoft Word would just leave things as they were, especially that flawed monster Windows 10. Of all the Windows operating systems I was happiest with Windows XP, but every time I bought a new laptop I was stuck with an inferior upgrade.

Thank you for your patience.... Wordsmasher