If I understand your description properly, you can open documents if you start Word first and then navigate to the document in Word's Open dialog box.
My question was: Can you right-click a the icon for a Word document and choose Open With? If that works, try that approach again and this time choose to set Word as the default for *.doc files.
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Stefan Blom
Microsoft Word MVP
Microsoft 365 apps for business
Windows 11 Professional
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