Hi

My organisation has switched to Outlook 2016 and I would like to set up standard templates for my team to use.

We all have an individual email account e.g. lynn.mcintyre@xxx.xx.xx but we also have a team email account e.g. Team1@xxx.xx.xx. Here is what I am trying to do with varying degrees of success:-

1. Have templates set up in the team mailbox for different responses to queries (there will likely be 6 different templates for different scenarios).

2. Have a team signature rather than the personal one. I have set up the signature and it works fine.

I have went through the step by step help option on Outlook and have manage to create templates but they save into my C: drive which is no good as all the team members have to have access.

Does anyone have any ideas?

Thanks.

Lynn