Hi Samahu,
Word's indenting works with fixed dimesnsions, whereas the em space is dependent on both the font characteristics and point size.
What you're asking for is a hanging indent, which you can get via Home|Paragraph|Indents and Spacing > Special. You can experiment with the amount of hanging indent until you get something that suits your needs.
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Cheers,
Paul Edstein
[Fmr MS MVP - Word]
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