We have updated the NVIDIA GeForce GTX 745 graphics card drivers. We also uninstalled and reinstalled the Generic PnP Monitor driver, and there are still problems.
When opening the attached Microsoft Word document, it shows up perfectly in Microsoft Word 365 on my Mac but not on my client's computer. In his Word 365 document in Windows 10, there are many missing words and phrases, but surprisingly the words that do appear are showing in the correct Times New Roman font.
A few days ago, we did an Online Repair of Microsoft Office 365. Would a complete reinstall of Microsoft Office 365 possibly make a difference?
Since we have essentially reinstalled the display adapters, it seems to me there is some sort of font issue related to displaying the fonts correctly on the display. Do you think there could be some sort of font corruption issue? If so, how can we reinstall all of the Windows 10 and/or Microsoft Office 365 fonts?
I appreciate your continuing help.
|