Dear support,
Somehow my computer does not show an externally installed font in my Word2016 anymore. After a very
very long search, I found that in my settings the 'Font Substitution' is causing this problem.
In my case it substitutes the Intro font with a default one.
When I change this setting everything works fine. But after saving and reopening, or starting a new document, I have to do this again.
Can I save this setting somewhere for every existing and new document?
Screenshot:
https://ibb.co/fxWWKx