If the problem goes away in Safe mode, it's almost certainly an addin issue, even if the addin isn't listed in Word. Ordinarily, too, there is far more than just one or two addins listed under File|Options|Addins. I doubt Graham's addin is the culprit, though. You previously mentioned an Acer addin that might have been creating problems. It's possible something else 'Acer' is also affecting things.

__________________
Cheers,
Paul Edstein
[Fmr MS MVP - Word]