I am experiencing a problem I have had from time to time. I paste an email address to the "To" line and press "Send", but the message is not sent; instead I get a "Check Names" message box, saying that Office does not recognize the email address I entered.

I don't expect Office to recognize the address, since I haven't used it previously. (And I don't think it is Office's function to decide whether it likes the address I am using.)

I don't need to have this person in my Contacts list, but I have made an entry there, with the email address, thinking that Office might then recognize it. No luck.

What do I do?

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