If the «Service_AS» output is what shows up on the resulting PDF after the C# service is run, that indicates your C# service is not updating/replacing that field.
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Is it crazy to think that perhaps this form was originally created as a proper Mail Merge doc and then somehow turned into a normal doc, and now adding fields isn't possible?
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A document doesn't need to be a mailmerge main document for someone to create mergefields in it. That can be done quite simply by pressing Ctrl-F9 to create the field braces (i.e. {}), then typing the relevant details between them (e.g. {MERGEFIELD MyField} which, when updated, displays as «MyField»).