I have a customer using the new Vista Home with the MS Mail program. The problem is everytime you open up the mail the dial-up window pops up. I think it got hit by some malware or something. Is there any way to reinstall?? I tried all the updates.

Another customer has Outlook 2002 one day their folders disappeared along with all the new mail. they had over 2000 messages in the inbox. Is there anyway to recover their mail??

thanks in advance