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Old 12-20-2010, 12:31 PM
Sam_Bklyn Sam_Bklyn is offline Windows XP Office 2003
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Default Crazy runaway cursor that crashes Word

Hello,

First post ever here, so hope I'm posting in the right place.

I've recently had a recurring crazy thing happen in MS Word 2003 where all of a sudden the cursor will, on its own, start scrolling line-by-line to the top of the document. Nothing I do will stop it (hitting ESC, clicking with mouse in the document, frantically pressing function keys). It happens so fast that I can barely see the cursor, which kind of jumps around between words as it moves up the page. The open book icon on the Word status bar is in motion--the little pencil is scribbling--the whole time.

When it gets to the top, the cursor disappears, leaving the program frozen. If I navigate away from the open word document, I can't even get BACK to it (clicking on the word icon from the Windows menu does nothing). I have to close Word though task manager and then reopen to recover documents.

It MIGHT happen when I hit a certain keystroke combination, but I haven't been able to figure it out for sure.

Anyway, this is annoying, obviously, and I've lost important work from my job (the auto-recover isn't so hot when this happens).

Has anyone heard of this/know what the heck is happening? Can it be prevented? Any way to "unfreeze" Word once it does happen?

Many thanks in advance.

Sam
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