Hello,

We have a shared email address in Outlook(eg sales@domain.com) as well as our default addresses (andrew@domain.com or jordan@domain.com).

I have created a template for a routine daily email. Every time I open the template the FROM address changes back to my default address while I would like to ALWAYS use the Shared email address for the templates.

Do you know a way to handle this?

I am using Outlook 2013 on Windows 10.

Thank you very much
bei