Quote:
Originally Posted by sidr
As the problem occurs with my brand new PC, I think we can rule out something I have done with my PC.
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Not necessarily. It rather depends on what you copied from your old PC. See
http://www.gmayor.com/what_to_do_when_word_crashes.htm then
http://wordmvp.com/FAQs/AppErrors/ProblemsStartingWord.htm
Do you have the correct printer driver for the operating system?
Word 2010 (fully updated) is perhaps the best and most stable Word version that Microsoft has produced. It should not be automatically assumed to be responsible. Most problems are caused by problems with the user files - especially the normal template, which for word 2010 is Normal.dot
M
If you have not changed the default location enter or copy
%appdata%\Microsoft\Templates
to the address window of Windows Explorer and you will be taken to the folder that contains the default template. Note that this folder is normally hidden.
An old normal.dot file from an earlier Word version in the folder will cause the new normal template to use settings from that template, especially including macros that may not be compatible with the newer version. If that is the case here, then remove the old template from the folder before allowing Word to build a new one.
Set the Word option (File > Options > Advanced > Save) prompt before saving the the normal template and only save the template when you have a change that you want to retain - including the first time Word is closed after creating the new template.