Thank you for your replly. The weird thing is, even though we use outlook 2007, we have the old traditional toolbars instead of the ribbons. If there is someway to change the appearance, I haven't found it. Under the old toolbars, I've gone into tools-options to make sure Word is the editor and it says that it is. Like I said in my post, there is one autocorrect entry that works but none of the others do. I've checked the replace as you type box in the autocorrections in Word but that doesn't seem to have helped. Anymore ideas?