I am unable to reproduce this issue with Windows 10/Word 2016 using a German keyboard.
The only things I can think of that may affect it are that you have automatic language detection selected in Word language options, or the font you are using does not have the glyphs in question.
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Graham Mayor - MS MVP (Word) (2002-2019)
Visit my web site for more programming tips and ready made processes www.gmayor.com
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