Hmm, it's possible that the Alt+X "trick" is from a later version of Office, meaning that you can't use it in your version.
Can you share an example document in Word format where the strange character has been added? You can upload attachments to this forum if you first click the Go Advanced button at the bottom of the forums page.
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Stefan Blom
Microsoft Word MVP
Microsoft 365 apps for business
Windows 11 Professional
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