I'm using Microsoft Office 2013. Earlier versions never had this problem, but I keep on encountering it in V. 2013 and can't figure out how to make it stop.

I take screenshots and paste them into Paint, where I crop them. (I have to use Paint because Snag-it and other screen capture software gives me blurry images.) Then I cut/paste the cropped image into Word, where I try to format it with a shadow. Sometimes I need to change the Wrap Text settings so one image displays on top of another.

However, sometimes I randomly cannot do either because something in Paint or in Word decided to create a "Bitmap Image Object" without me clicking or selecting or doing anything. This image links directly to Paint, so when I click an image to display the Picture Styles section of the ribbon, I instead launch Paint where the image displays.

I cannot give the image a shadow, and there are no Wrap Text options on the right-click menu for Bitmap Image Objects. The ONLY thing I have found that works is saving the image to a .jpg file, and then clicking Insert>Image in Word and manually inserting it. Count the extra keystrokes.

It would almost be better to waste those extra keystrokes every time if the functionality were consistent, but it isn't. Sometimes the images work. Then sometimes they don't. Sometimes they work consistently for a long time, then suddenly I can't insert any screen prints AT ALL without going through this. I've tried using new documents. It's totally random.

Does someone out there know what controls this so I can flip a switch to turn it off? Is it some hidden keyboard hot key? (Did you ever accidentally hit the one that makes your keyboard talk to you? That was a nightmare - took me hours to hunt for a forum that told me how to shut it off.)

Please help. Thank you!