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Old 05-23-2017, 09:39 AM
pooja13pandey pooja13pandey is offline Windows 10 Office 2010 64bit
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Default Outlook unable to understand the mobile app link

Hi everyone,

Does anyone know how to make deep linking work with the Office mobile apps, particularly Outlook for iOS?

I use a launcher app that has the ability to create a custom shortcut that can be used for deep linking. So for example, I can create a shortcut to ms-outlook://compose to open the app straight to the New Email screen.

My mobile app implements deep linking like "my-app://". the deep link works well when you enter the link in Safari. The app opens as expected. When you send and e-mail containing the deep link ("my-app://"), then open the email with outlook-mail on the phone, the deep link does not open the app. Instead of that I am getting a blank screen.

Thanks,

Pooja
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