Yeah and I believe the company typically opens them up in notepad. But notepad itself even shows the lines staggered like it does in Word. The PRN is used in a program like Real Legal. Can't remember the name of the new one they just switched to. But it takes the PRN and allows them to condense a long court transcript into four per page with a particular format. I've never been part of that process in the company. But as it stands right now every transcriber typing out a case will generate a PRN and then have to manually adjust these lines in notepad or Word so that everything lines up properly. So my job is tasked with figuring out why it happens with a small group of people when it works fine for everyone else.

And just to narrow down the troubleshooting more, I could take the original Word doc and create the PRN on my computer and it's fine. create the PRN on someone else's and the lines are off.

Hope that provides more insight.