Hi Paul,

Also, just to mention there shouldn't be a difference between the mail merge rule whether it is a letter or an email because there is no difference between the two because we are still trying to insert the next record in the data set. Correct?

If you could please please please please give us some guidance. This is something that is baffling us and we need some guidance on what we are missing in our rule.

We are not analytical people here we are more visual folks so, here is what we want in words: if the last name is equal to the last name then insert the permission associated with that person if it is not equal then go to the next set of data that is associated with that next person.

Thanks so much!