Thread: Save as PDF or XPS get unexpected error
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Old 02-16-2017, 02:18 PM
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Jennifer Murphy Jennifer Murphy is offline Windows XP Office 2007
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Quote:
Originally Posted by macropod View Post
Thart would seem to confirm it's not a fault with the Save As PDF or XPF addin, per se.

No. There's not much point printing the 1c file when it's obvious data are missing. What matters is why the data are missing.

You previously said

I took that to mean you get the same error when printing both the document and when saving the PDF. Now, however, it seems you're also referring to the PDFs as documents, so I'm not sure what you meant by that. If you get the same error when printing the Word document as you do when saving to PDF, the problem is unlikely to be with the Save As PDF or XPF addin.
Oh, I see. I could have been more clear. Let me try again.

I have been having problems when printing PDF versions of several Word documents that were created using the Microsoft Save as PDF or XPF add-in. This problem only appears when printing the PDF and only from one computer. It does not occur when printing the Word document itself or when printing PDFs created by some other PDF-creating utility or when printing on a different computer.

I have these documents:
  1. Original word document
  2. PDF created with Save as PDF or XPF add-in
  3. PDF created with Adobe PDF printer
  4. PDF created with PrimoPDF printer
  • All of these documents are correct when viewed on screen.
  • All of these documents except #2 print correctly on both printers from both PCs.
  • Document #2 prints incorrect text from one computer on both printers. It prints correctly from the other computer on both printers.
Is that clearer?
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