I'm new to using Microsoft word, so I need a lot of help. I'm working on a document that I have to send to someone else by email. Today I sent the document, and although I know for sure he has the same fonts on his system that I used in the document, his pages were ending in different places than mine. While we talked on the phone, he would tell me a few lines from a page had moved onto the next page as he looked at it on his computer, causing extra pages in the document.

Does anyone have any idea how or why this would happen. This document is set up for a paper size of a hardback book, and the pages need to end as they do in my document.

I'm wondering if there is a way I can "freeze" the formatting that's in the document so that when he opens it on his end that it is the same? I want him to still be able to make changes in text, but I need the pages to stay the same.

Any help will be gratefully accepted. Thanks very much.

Barbara