While it would be more beneficial to see the actual Word file (or those portions in question) it appears to be a formatting issue. Based upon what is shown, highlight all of the bulleted text then, right-click and select "Paragraph" from the menu. Make sure the SPACING options are the same for each bulleted text...AND, check the box "Don't add space between paragraphs of the same style".

Additionally, you may benefit from the link Understanding styles | ShaunaKelly.com.

HTHs...