I cannot reproduce this problem, using your document.
I used the PDF settings:
and that gives:
You indicated that you used an add-in, but didn't say which -
http://www.gmayor.com/individual_merge_letters.htm. or
http://www.gmayor.com/MergeAndSplit.htm should handle this - even http://www.gmayor.com/ManyToOne.htm if your data source is Excel.
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Graham Mayor - MS MVP (Word) (2002-2019)
Visit my web site for more programming tips and ready made processes www.gmayor.com
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