My work computer that I am having this problem on is Microsoft windows XP, Service Pack 2, with Microsoft Office 2003.

I cannot automatically print docx (word 2007) files which are part of an email. Every other program in an e-mail prints fine including doc files.


What happens with docx files is the window "open with choose the program you want to use to open this file" pops up when I attempt to print a docx file which is part of an email:



I click that I want to open the document in Word, but the docx document does not print, and it does not remember this setting the next time I try to print docx files, so this same open with message opens the next time.

Setting the file association to always open in word does not work either.

I can:

Save the outlook docx file to my desktop and open them normally and print the docx file.



I can right click and open the files from the email and print the docx normally.


The tech folks remoted in today. They:

1. deleted normal.dot and
2. erased all of my Microsoft settings on all office products,

In an attempt to fix this. It didn't work. All they did is erase my settings.

Suggestions? I need to print over 500 documents, many with docx files in them.

thank you in advance.