Well, if you would look deeper into this forum you will find that it is not too active with Visio users...if fact, I am probably the most active in responding to Visio questions. However, since retiring I have become less active since the versions have upgraded and my use with Visio has downgraded. With that in mind, I would refer you to another forum where you may find additional assistance. While I am not sure how active it is or how long you may wait to get a response, try
http://visguy.com/vgforum/
HTHs...