I'm guessing you actually have version 2016 (not 2011)?
This is a bug in version 15.28 and 15.29. MSFT are aware of it but I would send them a "Frown" from the ribbon to add to the complaints. There is no fix except to go back to 15.27 but even then if you send it to someone with a later version they will (probably) see the double bullets.
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