In that case, try starting Word in safe mode (i.e. hold down the Ctrl key while starting Word) and seeing if that makes any difference. If so, it suggests a Word Add-in is interfering with the process.
Alternatively, it's possible the document has acquired some of corruption. Corrupt documents can often be 'repaired' by inserting a new, empty, paragraph at the very end, copying everything except that new paragraph to a new document based on the same template (headers & footers may need to be copied separately), closing the old document and saving the new one over it.
If neither of those improve things, I'm out of ideas...
__________________
Cheers,
Paul Edstein
[Fmr MS MVP - Word]
|