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Old 11-04-2016, 12:42 PM
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macropod macropod is offline Windows 7 64bit Office 2010 32bit
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In that case, try starting Word in safe mode (i.e. hold down the Ctrl key while starting Word) and seeing if that makes any difference. If so, it suggests a Word Add-in is interfering with the process.

Alternatively, it's possible the document has acquired some of corruption. Corrupt documents can often be 'repaired' by inserting a new, empty, paragraph at the very end, copying everything except that new paragraph to a new document based on the same template (headers & footers may need to be copied separately), closing the old document and saving the new one over it.

If neither of those improve things, I'm out of ideas...
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Paul Edstein
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