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Old 05-11-2019, 08:25 AM
Yakbird Yakbird is offline Windows 7 64bit Office 2019
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Default Converting a document back from sharing mode.

Hi, I seem to have inadvertently saved a Word document in 'compatibility mode,' and can't find a way to convert it back. There's no 'convert' option on my ribbon menu. I've tried using 'save as' and saving it as a .docx file, but that has no effect. I'm using Office 365, and haven't been using it very long.



Oops,just noticed the thread title says 'sharing mode.' I meant 'compatibility mode.'

I'm sure this has been asked many times, so I apologise for the repeat. Any help much appreciated.

Many thanks,

Steve.

Last edited by Yakbird; 05-12-2019 at 01:57 AM.
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Old 05-11-2019, 09:35 AM
Moonshine Moonshine is offline Windows 10 Office 2016
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With the document open, try clicking File > Info > Convert > OK > Save.



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Old 05-11-2019, 11:22 AM
Yakbird Yakbird is offline Windows 7 64bit Office 2019
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Thanks, Moonshine, but I don't get that menu under 'Info.' I get three options, which are 'Protect Document,' 'Inspect Document,' and Manage Document.' None of those gives me an option to convert.
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Old 05-11-2019, 11:47 AM
Moonshine Moonshine is offline Windows 10 Office 2016
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If you download the attached sample .doc and open it in Word (you will need to allow editing), what options do you see in Info?
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Old 05-11-2019, 02:02 PM
Yakbird Yakbird is offline Windows 7 64bit Office 2019
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I get a 'Protected View' box, with an option to enable editing.
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Old 05-11-2019, 04:28 PM
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Stefan Blom Stefan Blom is offline Windows 10 Office 2019
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A Protected view notice is normal for a downloaded document.

If you enable editing and click the File tab, you should see an option to Convert, as illustrated by my attached screen shot.
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Old 05-11-2019, 05:25 PM
Yakbird Yakbird is offline Windows 7 64bit Office 2019
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Hi, yes, I get that same screen, but without the 'convert' option.
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Old 05-11-2019, 06:48 PM
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Using the Immediate window in your VBA Editor try pasting the following line and then pressing Enter

ActiveDocument.SetCompatibilityMode Application.Version
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Old 05-11-2019, 07:10 PM
Yakbird Yakbird is offline Windows 7 64bit Office 2019
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Thanks for that, but I had to do a search on 'VBA editor,' as I had no idea what that was, and now I can't see any way of opening it. Clicked on everything that might give me a menu of any kind, and not seeing it. It doesn't say 'Novice' under my name here for no reason.

Back tomorrow. Thanks for everyone's attempts!

Steve.
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Old 05-11-2019, 10:50 PM
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You open the VBA editor by pressing Alt-F11
Ctrl-G shows the Immediate Window in the VBA Editor
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Old 05-12-2019, 01:54 AM
Yakbird Yakbird is offline Windows 7 64bit Office 2019
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If I have a document open in Compatibility Mode and I press 'Alt-F11,' the File, Tools and View options at the top of the page briefly get the letters F, T and W beneath them, but then these disappear, and a box pops up saying 'Webcam open fail.' CTRL-G doesn't do anything.
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Old 05-12-2019, 01:59 AM
Yakbird Yakbird is offline Windows 7 64bit Office 2019
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If it helps, these documents were originally created in the OpenOffice version of Word.
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Old 05-12-2019, 04:04 AM
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It appears that you are viewing the document in Read View. Go to View > Edit Document and the regular ribbon tabs should appear. This should allow Stefan's instructions to work.

Alt-F11 means you HOLD the alt key until you ALSO press F11. If you release the Alt key before pressing F11 the behaviour you described would happen.
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Old 05-12-2019, 04:23 AM
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Depending on your keyboard, you may have to press Alt+FN+F11 to display the Visual Basic Editor. Ctrl+G will only be useful once the Visual Basic Editor is open.
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Old 05-12-2019, 07:45 AM
Yakbird Yakbird is offline Windows 7 64bit Office 2019
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Yes, ALT-FN-F11 has worked, and I've now sorted it.

Many thanks for all your help, guys. It's very much appreciated.

Cheers,

Steve.
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