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Old 03-06-2019, 09:24 AM
JHoward JHoward is offline Windows 10 Office 2016
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Default Trouble using a drop-down field for Word on a Chromebook


I am having trouble using a drop-down field for a Word document on a Chromebook.

The Office applications are downloaded on our work Chromebooks. On a windows computer the document works just fine. When we open the document on a Chromebook it is no longer a drop down to make a selection. It is just a text box saying "click here to choose item below". When you click it does nothing?

Any ideas on how to fix this? Thanks for the help!
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Old 03-06-2019, 03:05 PM
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Guessed Guessed is online now Windows 10 Office 2016
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I haven't used Word on a Chromebook so I'm not sure what functionality works or doesn't there. It is entirely possible that the application is limited because of the operating system differences.

However, it might be as simple as getting the template on the Chromebook. I would assume that the dropdown field is actually a Content Control and possibly a Building Block Content Control. If it is, then the template where the building blocks reside would also need to travel with the document.
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