Microsoft Office Forums

Go Back   Microsoft Office Forums > >

Reply
 
Thread Tools Display Modes
  #1  
Old 01-23-2019, 09:28 AM
Dusk_92 Dusk_92 is offline Possible corrupt or damaged file Windows 10 Possible corrupt or damaged file Office 2013
Novice
Possible corrupt or damaged file
 
Join Date: Jan 2019
Posts: 2
Dusk_92 is on a distinguished road
Default Possible corrupt or damaged file

Hello all,



I recently downloaded the following app from the Microsoft store and imported a file containing my writing into it. This is what happened. Following this, I navigated to Word and received this first message. I then clicked 'Yes' and received the following message.



So far I've tried the following solutions:

I've tried Microsoft's 'Repair file' function.
I've tried Microsoft's 'Retrieve Text function'
I've tried using Open Office to open the file.
I've system restored my computer to before I downloaded the programme.
I've tried opening it in notepad and another format.

I'm running out of ideas and beginning to give up hope of ever getting my file back. Can anyone suggest other solutions?
Attached Images
File Type: png Poe file.PNG (94.9 KB, 24 views)
File Type: png First error message.PNG (5.6 KB, 24 views)
File Type: png Second error message.PNG (9.9 KB, 25 views)
Reply With Quote
  #2  
Old 01-23-2019, 01:15 PM
macropod's Avatar
macropod macropod is offline Possible corrupt or damaged file Windows 7 64bit Possible corrupt or damaged file Office 2010 32bit
Administrator
 
Join Date: Dec 2010
Location: Canberra, Australia
Posts: 21,956
macropod has a reputation beyond reputemacropod has a reputation beyond reputemacropod has a reputation beyond reputemacropod has a reputation beyond reputemacropod has a reputation beyond reputemacropod has a reputation beyond reputemacropod has a reputation beyond reputemacropod has a reputation beyond reputemacropod has a reputation beyond reputemacropod has a reputation beyond reputemacropod has a reputation beyond repute
Default

Quote:
Originally Posted by Dusk_92 View Post
I recently downloaded the following app from the Microsoft store and imported a file containing my writing into it. This is what happened.
And what app is that?
__________________
Cheers,
Paul Edstein
[Fmr MS MVP - Word]
Reply With Quote
  #3  
Old 01-24-2019, 07:43 AM
jthomas666 jthomas666 is offline Possible corrupt or damaged file Windows 10 Possible corrupt or damaged file Office 2016
Competent Performer
 
Join Date: Jun 2016
Location: Warner Robins, GA
Posts: 171
jthomas666 will become famous soon enough
Default

Let's back up a bit--not sure we have all the info.

1. The "file containing your writing". what kind of file is this? (i.e., why couldn't the file just be opened in Word?)

2. Do you still have this file, before it was imported into whatever app you downloaded from Microsoft? It might be easier to work from that file.
Reply With Quote
  #4  
Old 01-24-2019, 04:01 PM
Dusk_92 Dusk_92 is offline Possible corrupt or damaged file Windows 10 Possible corrupt or damaged file Office 2013
Novice
Possible corrupt or damaged file
 
Join Date: Jan 2019
Posts: 2
Dusk_92 is on a distinguished road
Default

Quote:
Originally Posted by jthomas666 View Post
Let's back up a bit--not sure we have all the info.

1. The "file containing your writing". what kind of file is this? (i.e., why couldn't the file just be opened in Word?)

2. Do you still have this file, before it was imported into whatever app you downloaded from Microsoft? It might be easier to work from that file.
Hi, sorry if I wasn’t clear. The app I downloaded from the Microsoft store was called ‘Poe’. Here is the link: http://getpoe.com/

The original file is a word document — I imported it to the app to continue working on it (the app offers features like number of word targets & is distraction free.)

I have the original MS word file, but that’s the one that won’t open anymore since being imported into ‘Poe.’ I receive the error messages that I posted above when trying to open it.
Reply With Quote
  #5  
Old 01-24-2019, 04:16 PM
macropod's Avatar
macropod macropod is offline Possible corrupt or damaged file Windows 7 64bit Possible corrupt or damaged file Office 2010 32bit
Administrator
 
Join Date: Dec 2010
Location: Canberra, Australia
Posts: 21,956
macropod has a reputation beyond reputemacropod has a reputation beyond reputemacropod has a reputation beyond reputemacropod has a reputation beyond reputemacropod has a reputation beyond reputemacropod has a reputation beyond reputemacropod has a reputation beyond reputemacropod has a reputation beyond reputemacropod has a reputation beyond reputemacropod has a reputation beyond reputemacropod has a reputation beyond repute
Default

There is nothing on the Poe site suggesting it is compatible with Microsoft Word. It appears you've saved your Poe file over the Word document, destroying it. The PK prefix in your screenshot suggests the file has a .zip format, the same as docx files. If you change the file's extension to .zip, can you open it as a zip archive? If not, you'll need to restore a copy of your Word document from your most recent backup.
__________________
Cheers,
Paul Edstein
[Fmr MS MVP - Word]
Reply With Quote
  #6  
Old 01-25-2019, 08:36 AM
skeezix skeezix is offline Possible corrupt or damaged file Windows 10 Possible corrupt or damaged file Office 97-2003
Competent Performer
 
Join Date: Jan 2019
Posts: 100
skeezix is on a distinguished road
Default

If you're lucky, you can open the backup of Word (wbk).
Reply With Quote
Reply

Thread Tools
Display Modes


Similar Threads
Thread Thread Starter Forum Replies Last Post
Help, the PowerPoint file is damaged clattering PowerPoint 0 05-20-2018 09:57 AM
How know if an Excel file is damaged. allisoncharles563 Excel 0 03-15-2015 12:58 AM
Recovering a corrupt file Tassie Tiger PowerPoint 4 01-10-2014 04:11 AM
Possible corrupt or damaged file corrupt PST File DM2-Inc Outlook 1 09-29-2010 08:31 PM

Other Forums: Access Forums

All times are GMT -7. The time now is 05:01 PM.


Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.
Search Engine Optimisation provided by DragonByte SEO (Lite) - vBulletin Mods & Addons Copyright © 2024 DragonByte Technologies Ltd.
MSOfficeForums.com is not affiliated with Microsoft