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Old 12-08-2018, 01:09 PM
originalsbyterry originalsbyterry is offline Windows 7 64bit Office 2007
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Default HELP - Cannot use Word

My computer guy put Word 7 in my computer. Everything worked fine.



When I went to bed last night, the computer said that there were Word updates.

Today, when I try to open a new document, it said "Microsoft office Word has not been installed for the current user. Please run setup to install the application."

When I try to open an existing document, it said "The command cannot be performed because a dialog box is open. Click Okay and the close dialog boxes to continue."

I just talked to my computer guy and he does not know what is going on.

Please help. I have thousands of documents that I cannot access.
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  #2  
Old 12-08-2018, 02:11 PM
Charles Kenyon Charles Kenyon is offline Windows 10 Office 2016
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Uh, you really should be talking more with your "computer guy."

Word 7 = Word 2007? The one with the Office "pizza button" instead of the File button?
What version of Word do I have? by Shauna Kelly

If so, under the Control Panel for Programs and Applications, find Word 2007 or Office 2007 and choose to modify or change (not uninstall). You should be given the option to repair. Choose that.

Keep in mind that Office 2007 is no longer under any kind of support from Microsoft.

See if your computer guy can get you all of the patches and updates that have been done in the past ten years+.
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Old 12-08-2018, 02:37 PM
originalsbyterry originalsbyterry is offline Windows 7 64bit Office 2007
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I did all of that. It did not work
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Old 12-08-2018, 03:22 PM
Charles Kenyon Charles Kenyon is offline Windows 10 Office 2016
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So, you ran setup and installed Word 2007?
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Old 12-08-2018, 03:28 PM
originalsbyterry originalsbyterry is offline Windows 7 64bit Office 2007
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I did exactly what you said to do, step by step. It took a long time. I am NOT good about computers. I am old and they scare me.
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Old 12-08-2018, 03:33 PM
Charles Kenyon Charles Kenyon is offline Windows 10 Office 2016
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I doubt you are as old as I am.


Quote:
it said "Microsoft office Word has not been installed for the current user. Please run setup to install the application."
I did not tell you to run setup, the error message you first reported in your original post did.


Again, your computer guy should be the one dealing with this. He messed up.
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Old 12-08-2018, 03:37 PM
originalsbyterry originalsbyterry is offline Windows 7 64bit Office 2007
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This is what I did: If so, under the Control Panel for Programs and Applications, find Word 2007 or Office 2007 and choose to modify or change (not uninstall). You should be given the option to repair. Choose that.

I do not know anything about setup.
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Old 12-08-2018, 03:38 PM
originalsbyterry originalsbyterry is offline Windows 7 64bit Office 2007
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When I try to open an existing document, it said "The command cannot be performed because a dialog box is open. Click Okay and the close dialog boxes to continue."

What is a dialog box?
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Old 12-08-2018, 08:49 PM
Charles Kenyon Charles Kenyon is offline Windows 10 Office 2016
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Quote:
Originally Posted by originalsbyterry View Post
This is what I did: If so, under the Control Panel for Programs and Applications, find Word 2007 or Office 2007 and choose to modify or change (not uninstall). You should be given the option to repair. Choose that.

I do not know anything about setup.
Did you repair? What happened?



Talk to your computer guy. You may need a disk.
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Old 12-08-2018, 08:51 PM
Charles Kenyon Charles Kenyon is offline Windows 10 Office 2016
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Quote:
Originally Posted by originalsbyterry View Post
When I try to open an existing document, it said "The command cannot be performed because a dialog box is open. Click Okay and the close dialog boxes to continue."

What is a dialog box?

A dialog box is something that pops up on your screen asking you to do something or asking for you to type something.
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  #11  
Old 12-08-2018, 08:53 PM
Charles Kenyon Charles Kenyon is offline Windows 10 Office 2016
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Why are you not talking with your computer guy?


If he does not know what a dialog box is, he is not a computer guy.
He was supposed to run setup for you.
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  #12  
Old 12-08-2018, 09:21 PM
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macropod macropod is online now Windows 7 64bit Office 2010 32bit
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This discussion is starting to sound very much like your so-called 'computer guy' has installed a pirated version of Office for you (i.e. if you didn't but it from a reputable retailer, you quite possibly you don't have a licence for it). Don't expect help with that.
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Old 12-08-2018, 11:28 PM
originalsbyterry originalsbyterry is offline Windows 7 64bit Office 2007
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Thank you, but I do not have a clue what that means.
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Old 12-09-2018, 12:44 AM
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macropod macropod is online now Windows 7 64bit Office 2010 32bit
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I find it hard to believe anyone would not know what that means. Do a web search on "software piracy".
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Old 12-09-2018, 01:50 AM
originalsbyterry originalsbyterry is offline Windows 7 64bit Office 2007
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This does not sound good. He has provided me with my last three computers.
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