sentence highlights in black & I can't edit

paresh · #1 07-10-2018, 12:21 PM

Hi - I'm new here. Still on an old version of word. Just changed to a new computer + win 10, from win 7. When I open a document to edit, the sentence will highlight in black buwi8nt I can't edit. Protection is not on. Any ideas? thanks!

macropod · #2 07-10-2018, 04:56 PM

Without actually seeing the problem document, it can be difficult for anyone to diagnose the issue. Can you attach a document to a post with some representative data (delete anything sensitive)? You do this via the paperclip symbol on the 'Go Advanced' tab at the bottom of this screen.

paresh · #3 07-11-2018, 11:13 AM

Yes of course - thanks for yr response. I've attached a document. Any insight is appreciated!

macropod · #4 07-11-2018, 04:04 PM

I don't see any evidence of sentences that 'highlight in black' and I have no difficulty editing the content. You might try repairing your Office installation (via Help|Detect & Repair). Do note, though, that Office 2003 & earlier are not supported on Win 10.

paresh · #5 07-12-2018, 10:04 AM

Yes it may be that old. thank you!

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